Who We Are
DigiAdvisorConnect is an independent support and customer guidance service. We offer general phone assistance and information about online shopping topics, including an independent guide to common Temu support questions.
Our Mission
To help customers find clear, useful information and the right official resources, with a customer-first approach.
Our Support Approach
We listen to your question, explain the common steps shoppers take, and help you understand where official help can be found.
Our Commitment to Clear Information
We use plain language and tell you plainly what we can and cannot do. We cannot access Temu accounts, orders, or payments, and we cannot issue refunds or change orders.
Our Independent Third-Party Identity
DigiAdvisorConnect is not affiliated with, endorsed by, sponsored by, or authorized by Temu.
How to Contact Us
Call 1-888-891-5286 or use the contact page.